Frequently asked questions.

Every-week service in Hamilton, Burlington, Oakville, and Mississauga, with dedicated routes and the same crew on your building each visit. We also take contracts across the rest of the Golden Horseshoe: Niagara Region (St. Catharines, Niagara Falls, Welland, Grimsby), Halton and Peel (Milton, Halton Hills, Brampton), Waterloo Region (Kitchener, Waterloo, Cambridge), Wellington (Guelph), and Brantford. For one-off work in London we’ll travel for the right scope. Call (833) 356-7373 to confirm your location.

Yes. Flores Clean is fully insured and bonded. Your home and belongings are protected on every visit.

Yes. We bring all necessary equipment and professional-grade, eco-friendly cleaning products. You don’t need to supply anything.

No. Many clients provide a key or access code. Our cleaners are background-checked and fully vetted.

Yes. We offer flexible scheduling including Saturdays. Contact us to check availability for your preferred time.

You can call us at (833) 356-7373, email info@floresclean.com, or fill out the contact form on our website. We respond within one business day.

Yes. Weekly, bi-weekly, and monthly recurring plans are available at discounted rates. No long-term contracts required.

We ask for 48 hours’ notice for cancellations or rescheduling. Last-minute cancellations may be subject to a fee.

Contact us within 24 hours and we will return to re-clean any area that did not meet your expectations at no extra charge.

Every space is different, so we don’t quote from a price list. What it costs comes down to the size of your space, the mix of surfaces, how often you need us, and how easy the site is to access — so instead of a generic rate, we build a cleaning plan around what your space actually needs. Tell us about it and we’ll put together a clear, written quote — free and no-obligation — within one business day. Call (833) 356-7373 or use the form.