Frequently asked questions.
Everything you need to know about booking, pricing, scheduling, insurance, and what to expect from Flores Clean.
Help Center
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Quick answers grouped by topic. Don’t see what you need? Call (833) 356-7373 and we’ll cover anything else.
About Our Service
We serve Hamilton, Burlington, Oakville, and Mississauga. Not sure if we cover your neighbourhood? Call us at (833) 356-7373 and we’ll confirm.
Yes. Flores Clean is fully insured and bonded. Your home and belongings are protected on every visit.
Yes. We bring all necessary equipment and professional-grade, eco-friendly cleaning products. You don’t need to supply anything.
No. Many clients provide a key or access code. Our cleaners are background-checked and fully vetted.
Yes. We offer flexible scheduling including Saturdays. Contact us to check availability for your preferred time.
Booking & Scheduling
You can call us at (833) 356-7373, email info@floresclean.com, or fill out the contact form on our website. We respond within one business day.
Yes. Weekly, bi-weekly, and monthly recurring plans are available at discounted rates. No long-term contracts required.
We ask for 48 hours’ notice for cancellations or rescheduling. Last-minute cancellations may be subject to a fee.
Quality & Pricing
Contact us within 24 hours and we will return to re-clean any area that did not meet your expectations at no extra charge.
Pricing depends on the size of your space and the type of service. Contact us for a free, no-obligation quote tailored to your needs.
Service Specifics
QUESTIONS ABOUT A SPECIFIC SERVICE?
Each service page covers scope, scheduling, and pricing specific to that work.